Credit card and banking information:
Your current info is not being carried over so you’ll need to enter it on the new site.

Your packing slip:
Will feature only information about your order. Earnings statement and full invoice info will be available on the site.

Order payment:
When submitting an order on the new site, you must pay the full balance and select one credit card only for payment (or Avon credit and one credit card). No changes to current Avon Credit Policy — if you have credit today it remains.

Returns process:
Once an order is placed, it cannot be cancelled with the Avon Care Center; the order will need to be processed as a return.

• Returns will be processed on a per-order basis with a Return Merchandise Authorization (RMA) required for each return; no returns across multiple orders in one RMA.

• You can include more than one RMA per box, but an RMA is required for each order you’re returning. RMA’s will be available in English only.

• Shipping fees for return packages will need to be paid for at local shipment company. Shipping fees will no longer be charged to your account through the return process.

• Credit will be applied to your account after an RMA is processed at our Zanesville distribution center.

Digital Brochure and digital What’s New:
These will no longer be available and the enhanced Digital Catalog will be your go-to tool to share with your customers.
Learn more.